Welcome to British Harmonia — Natural Makeup & Fragrance in the UK with Free Shipping
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We offer free shipping to every province and territory in United Kingdom.
We offer free standard shipping throughout the United Kingdom with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at britishharmonia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the United Kingdom may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Head & Shoulders Supreme Exfoliating Scalp Scrub is a pre-shampoo scalp treatment that gently sloughs away buildup while nourishing with argan oil and vitamin E.
Clean, flake-free hair begins at the scalp. This 3.3 fl oz Supreme scalp scrub by Head & Shoulders combines physical exfoliants with a creamy base to lift dead skin cells and styling residue, then leaves the scalp feeling refreshed. The formula is enriched with argan oil and vitamin E to help maintain softness and a healthy-feeling surface, and it is crafted without dyes for a fresher shower routine.
The scrub uses small exfoliating particles suspended in a moisturizing cream to loosen and remove product residue and dead skin. After massaging into the scalp, you rinse and follow with your regular shampoo and conditioner to restore balance. The argan oil and vitamin E help preserve moisture so the scalp feels hydrated rather than stripped.
Use the scrub as a pre-shampoo treatment—apply to a dry or damp scalp, massage gently, then rinse and continue with shampoo and conditioner. For visible buildup or product-heavy styles, use once weekly; for regular maintenance, every one to two weeks is common. Leaving it on while you complete the rest of your shower routine gives the formula time to work.
The Supreme exfoliating scalp scrub is made to complement Head & Shoulders shampoos and conditioners, creating a two-step scalp care approach. After exfoliating, a compatible anti-dandruff shampoo can help control flaking and maintain a balanced scalp. The scrub’s fresh-smelling, dye-free formula layers well with common Head & Shoulders scents and treatments.
The scrub’s creamy, gentle exfoliant is formulated to avoid excessive dryness, but if you have recently colored or chemically treated hair, test on a small area first. Because it is a pre-shampoo treatment that rinses out, many users with treated hair incorporate it periodically to remove buildup. If you have specific concerns, consult your colorist or stylist before regular use.
Who this product is for: This Head & Shoulders Supreme Exfoliating Scalp Scrub is meant for people who want to remove product buildup, occasional flaking, or excess oils while keeping the scalp comfortable and nourished. It suits those who use styling products regularly, anyone seeking a fresher foundation for healthier-looking hair, and users of Head & Shoulders systems who want a targeted pre-shampoo treatment. Avoid daily use on compromised scalps and consult a professional if you have ongoing scalp conditions.
Water, Sodium Trideceth Sulfate, Glycine Soja (Soybean) Oil, Sodium Chloride, Cocamidopropyl Betaine, Hydrated Silica, Trideceth-3, Fragrance, Argania Spinosa Kernel Oil, Tocopheryl Acetate, Guar Hydroxypropyltrimonium Chloride, Xanthan Gum, Mineral Oil, Citric Acid, BHT, Disodium EDTA, Glyceryl Oleate, Sodium Hydroxide, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydrogen Peroxide, Sodium Benzoate, Methylchloroisothiazolinone, Methylisothiazolinone.
Q: How often should I use the exfoliating scalp scrub?
A: Use once weekly for heavy buildup or styling use; every one to two weeks for maintenance.
Q: Do I leave the scrub on or rinse before shampoo?
A: Massage into the scalp, rinse, then follow with your regular shampoo and conditioner.
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or UK public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
British Harmonia ships exclusively within the United Kingdom (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, British Harmonia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the UK is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. British Harmonia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at britishharmonia.co.uk@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the United Kingdom. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: britishharmonia.co.uk@gmail.com
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at britishharmonia.co.uk@gmail.com
All approved returns must be sent to the following address:
British Harmonia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at britishharmonia.co.uk@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), British Harmonia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at britishharmonia.co.uk@gmail.com
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OVERVIEW
Welcome to British Harmonia | British Beauty, Skin Care & Personal Wellness! The terms “we”, “us” and “our” refer to British Harmonia | British Beauty, Skin Care & Personal Wellness. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (“the Services”). The website is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when using our Services. By visiting or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
By agreeing to these Terms, you confirm that you are at least the age of majority in your region and, if applicable, consent to allow your minor dependants to use the Services.
You may be required to provide information such as your name, email address, billing details, and shipping information. You agree that all information provided is accurate and complete.
You are responsible for your account security and must not transfer or share your account.
We strive to display our products accurately; however, product colours or appearance may differ due to device settings and screen variations.
We do not guarantee that the quality or appearance of any product will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice.
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. Payment must be processed before an order is accepted.
Order changes or cancellations may not be possible once processed.
All purchases are subject to our Refund/Return Policy.
You confirm your purchases are for personal use and not for resale.
Prices, discounts, and promotions may change at any time. The price shown at checkout is the final price at the time of purchase.
Taxes, shipping fees, and applicable duties may not be included unless stated.
You agree to provide accurate payment and contact information and authorise us to charge your selected payment method.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Once an order is transferred to the carrier, risk of loss passes to you.
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Our Services may include links to third-party websites. We are not responsible for the accuracy, content, or policies of these external sites.
Any issues related to purchases from third parties must be directed to the third-party provider.
British Harmonia | British Beauty, Skin Care & Personal Wellness is powered by Shopify, but all sales are made directly through British Harmonia. Shopify is not responsible for any injuries, losses, or product-related issues.
By using the Services, you release Shopify from liability arising from your transactions with us.
All personal information provided through the Services is governed by our Privacy Policy and Shopify’s data processing policies.
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Any ideas, reviews, feedback, or suggestions you submit may be used by us for improvement or promotional purposes.
You grant us a royalty-free, worldwide licence to use such feedback. You may not submit unlawful or harmful content.
Occasionally, product descriptions, pricing, promotions, shipping charges, or availability may contain errors.
We reserve the right to correct such errors or cancel orders affected by them.
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We may suspend or terminate your access if you violate these Terms.
We may terminate your access at any time without notice.
Certain sections of these Terms will remain in effect after termination, including Intellectual Property, Limitation of Liability, and Indemnification.
Our Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free service, and we do not warrant the accuracy or completeness of any content.
Some jurisdictions do not allow limitations on implied warranties; therefore, some disclaimers may not apply to you.
To the fullest extent permitted by law, British Harmonia, its employees, partners, suppliers, and Shopify will not be liable for any damages—direct or indirect—resulting from your use of the Services or products.
You agree to indemnify and hold British Harmonia, Shopify, and their affiliates harmless from claims, liabilities, and expenses resulting from your use of the Services or violation of these Terms.
If any provision of these Terms is found invalid, the remaining Terms will continue in full force and effect.
Failure to enforce any right does not constitute a waiver.
These Terms constitute the entire agreement between you and British Harmonia | British Beauty, Skin Care & Personal Wellness.
You may not assign these Terms.
We may assign our rights and obligations without notice.
These Terms are governed by the laws of the jurisdiction where British Harmonia | British Beauty, Skin Care & Personal Wellness is headquartered, and you consent to the courts of that jurisdiction.
Headings are for convenience only and do not affect interpretation.
We may update or modify these Terms at any time.
Your continued use of the Services means you accept the updated Terms.
Questions regarding these Terms should be sent to:
British Harmonia | British Beauty, Skin Care & Personal Wellness
Email: britishharmonia.co.uk@gmail.com
British Harmonia
Capital House, STE 004,
25 Chapel St, London NW1 5DT,
United Kingdom